Integrating web conferencing with Customer Relationship Management (CRM) systems is crucial for efficient communication and enhanced sales performance. Participants in eMeetings are typically contacts already within your CRM, making integration a natural step. For prospecting webinars, registration lists can be automatically imported, creating contact files directly within your CRM software.
Conferenceware, offered by Tele-efficiency, provides web conferencing services in multiple languages and integrates seamlessly with a wide range of CRM applications, as well as Skype and Outlook. Supported CRM systems include Accpac (Sage), ACT! (Sage), Clarify (Amdoc), Commence, Goldmine (Front Range), Maximizer, Microsoft Dynamics CRM, mySAP CRM, Onyx, Pivotal, Salesforce, SalesLogix (Sage), Selligent, and Siebel (Oracle).
Conferenceware simplifies the invitation process by automatically generating pre-formatted email invitations. These invitations include the meeting description, agenda, a direct link to the meeting, password (if required), and voice broadcasting options. Users simply select invitees from their contact list, and a copy of the invitation is saved within each contact’s file.
Web conference reports provide detailed insights, including participant lists and responses to submitted questions. Meetings can be recorded with synchronized voice and image, allowing for playback, review, and potential use as attachments for future opportunities. This ensures detailed records and improved follow-up strategies.
While many competitors charge per-minute and per-participant fees, Conferenceware offers a cost-effective alternative. It begins with a free 30-day trial, followed by a fixed-rate quarterly or annual service contract, providing unlimited meetings for up to 25 participants. This transparent pricing model makes Conferenceware a valuable and predictable investment.