Small business owners are often overwhelmed and eager to delegate time-consuming tasks. Appointment setting is an ideal role for a telecommuter, offering flexibility and convenience. Businesses need someone available during business hours to handle incoming and outgoing calls, but may not require a full-time employee.
A telecommuter is perfectly suited for this role. As a virtual appointment setter, you can align with your client’s schedule, handling morning calls and afternoon callbacks. The best part? You’re not limited to one client. You can manage appointments for multiple businesses, creating a full-time income while each client pays only for the hours you work.
Appointment setting can easily be done from home. All you need is a phone and a system for organization. A computer with Microsoft Outlook or an Excel spreadsheet can effectively track client schedules. A simple paper calendar can even work to start.
Strong telephone and written communication skills are essential for success. While previous experience as an administrative assistant or secretary is beneficial, it’s not mandatory. Organization is crucial to manage multiple appointments for various clients daily.
As an appointment setter, you’ll spend time on the phone and via email, checking in with clients (the business owners) and contacting their customers to schedule and confirm appointments. You’ll also keep your clients informed of any changes or cancellations.
To get started, determine your hourly rate. Research the standard rate for similar tasks in an office setting, then adjust upwards. Remember, you provide your own office, computer, phone, and other equipment. As an independent contractor, you’re responsible for your own benefits and taxes, so factor this into your rate.
Finally, present your services to local small business owners and start building your client base. Satisfied clients will generate positive word-of-mouth, leading to more business opportunities.